DURLEY DEAN, Bournemouth – A Smart Stay in the City
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Key details
About the Hotel
28 West Cliff Road, West Cliff,
Bournemouth,
United Kingdom,
BH2 5HE,
Dorset
Rooms & Amenities
The Durley Dean Hotel offers 112 rooms, including single, standard, superior, and family options. All rooms feature air conditioning, flat-screen TVs, tea and coffee facilities, and private bathrooms. Family rooms include bunk beds, and superior rooms have extra space. Complimentary Wi-Fi is available throughout.
Dining Options
No. 28 Restaurant serves British cuisine for breakfast, lunch, and dinner, with a kids' menu available. The Lounge Bar offers snacks, Dorset Cream teas, and cocktails. Private banquet options start at £9.95 per person, including finger buffets.
Leisure & Wellness
Guests have access to an indoor heated pool, sauna, steam room, and gym. The spa offers facials, massages, and body treatments. The pool is open from 7 AM to 9 PM, with children allowed until 8 PM.
Location & Transport
The hotel is a 2-minute walk from Bournemouth Beach and a 5-minute walk to the town center. Bournemouth Central Station is 3 km away, and Bournemouth Airport is 8 km away. Nearby attractions include Bournemouth Pier, Paultons Park, and Peppa Pig World.
Services & Policies
Dogs are welcome for £15 per night (one per room). The hotel offers a stairlift for accessibility. Check-in starts at 3 PM, and check-out is by 11 AM. Taxi reservations and wake-up calls can be arranged by the front desk.
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Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Thoughtfully designed amenities for a comfortable & memorable stay
Free Wi-Fi
Parking
GBP 15 per day
Luggage storage
Luggage storage
Locker room
24-hour services
24-hour reception
General
No smoking on site
Free Wi-Fi
Parking
24-hour reception
Express check-in/ -out
Pets allowed
Security
Luggage storage
Locker room
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Golf course
Services
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's menu
Spa & Leisure
Indoor swimming pool
Leisure/ TV room
Spa & wellness centre
Solarium
Sauna
Steam room
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Full body massage
Foot massage
Room features
Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
AM/FM alarm clock
Show more
Location
28 West Cliff Road, West Cliff,
Bournemouth,
United Kingdom,
BH2 5HE,
Dorset
Map view
28 West Cliff Road, West Cliff,
Bournemouth,
United Kingdom,
BH2 5HE,
Dorset
City landmarks
Beach
Bournemouth Beach
2800 ft
Harbour
Bournemouth Pier
3300 ft
Aquarium
Oceanarium
3300 ft
Gallery
Russell-Cotes Art Gallery & Museum
4700 ft
Parking area
Bournemouth International Centre
2500 ft
Garden
Lower Gardens
3200 ft
Square
The Square
3100 ft
Church
St Peter's Church
4100 ft
Theatre
Bournemouth Pavilion Theatre
3700 ft
Gallery
Westover Gallery
3900 ft
Landmark
Central Gardens
2900 ft
Landmark
Upside Down House
2100 ft
Park
Bournemouth Parks
3200 ft
Landmark
West Cliff Lift
3000 ft
Casino
Grosvenor Casino Bournemouth
4100 ft
Park
Meyrick Park
1.2
mi
Landmark
Bournemouth Observation Wheel
2900 ft
Landmark
Westbourne
4900 ft
Gallery
Gallery 65
4400 ft
Mall
BH2 Leisure Complex
2300 ft
Church
St Stephen's Church
3100 ft
Beach
Alum Chine Beach
3100 ft
Garden
Tropical Gardens
3200 ft
Night club
Halo Nightclub
2200 ft
Landmark
Middle Chine Beach
2200 ft
Landmark
Lollipops Play Cafe Bournemouth
3900 ft
Beach
Middle Chine
2900 ft
Landmark
Argyll Gardens
3600 ft
Nearby
Amusement Park
Treehouse Family Play
1800 ft
Bournemouth BH2 5JF
Durley Chine Beach
1400 ft
Restaurants
No. 28
100 ft
28 West Cliff Road
The Connaught Brasserie
1200 ft
Best Western Plus The Connaught Hotel 30 West Hill Road 30 West Hill Road
Harvester
1400 ft
7 Durley Chine Road The Durley Inn
Hallmark Brasserie & Bar
1200 ft
7 Durley Chine Road Hallmark Hotel Bournemouth
The Goat & Tricycle
1200 ft
29-29 West Hill Road
Tiien Thai Restaurant
1500 ft
105 St. Michaels Road Off Westcliff Road
Chineside
1400 ft
Durley Chine Road
Miso Korean Restaurant
1200 ft
4A West Cliff Road
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 6 reviews
4/5
based on 1743 reviews
7.3
7.3/10 based on 4569 reviews
#25 of 65 hotels in Bournemouth based on Tripadvisor
Edwin
United Kingdom,
March
2024
6.0/10
The hotel had a good location with easy access to the beach and the town. However, there were some issues with noise and a big event that affected our stay. The room was okay for one person, clean, and without disturbances from nearby areas. The dining could have been better with warmer food.
Rooms
7.0
The room was nice and clean, suitable for one person without disturbances.
Service
6.0
The service was decent, but there were inappropriate conversations happening. Kate, however, stood out as especially wonderful.
Location
6.0
The hotel was good in terms of location with easy access to the beach and a short walk to the city center, though there were some noise issues and a big event that affected the stay.
Dining
5.0
The dining experience was average, the food could have been warmer.
Facilities
6.0
The facilities were decent, but improvements needed in noise management and event communication.
John
United Kingdom,
February
2024
7.0/10
The hotel offers a mixed experience with spacious and clean rooms but lacking in service and some facilities. The location is great for beach lovers but may have dining limitations.
Rooms
8.0
The room I stayed in was incredibly spacious and immaculately clean.
Service
6.0
The service was a bit hit or miss, some staff members were friendly, but others seemed indifferent.
Location
9.0
The hotel's location is perfect, just a short stroll away from the beautiful Bournemouth beaches.
Dining
7.0
The dining options were a bit limited and on the pricier side, but the quality was decent overall.
Facilities
5.0
There were some issues with the facilities, particularly with maintenance in public areas like the bar and lounge.
spacious rooms
inconsistent service
Sarah
United Kingdom,
November
2023
6.0/10
The hotel had lower standards than expected based on online photos, with a compact room that needed a deep clean. Despite friendly service, the delayed responses and additional charges for basic amenities were disappointing.
Rooms
5.0
The room was very compact and needed a deep clean.
Service
5.0
The service was friendly but responses were slow, and additional charges for basic amenities were disappointing.
Location
7.0
The location was good, close to the beach, but some rough areas nearby were a downside.
Dining
6.0
The dining experience was inconsistent with some good meals and some disorganization.
Facilities
5.0
Alexander
United Kingdom,
September
2023
7.6/10
The hotel offers a mix of positives and negatives. The rooms are spacious and nicely decorated, although the smell of smoke was present. The service was great over the weekend, but lacking warmth and welcome. The location is convenient for those willing to tackle steep roads but noisy due to events. The dining experiences vary from lovely to average. Overall, a comfortable stay with some room for improvement.
Rooms
8.0
The room was large, clean, and beautifully decorated, with a newly upgraded bathroom.
Service
8.0
The service over the weekend was fantastic and the staff were always friendly and helpful.
Location
7.0
The location is good for those fit to handle the steep roads and stairs but noisy due to events.
Dining
7.0
The dining experiences range from lovely with lots of choices to average.
Facilities
Facilities were adequate with a nice steamy leisure center.
Grant
United Kingdom,
June
2023
7.0/10
The hotel offered clean and newly decorated rooms, though the bathroom was small and not ideal for elderly guests. The service was a mix of friendly and rude encounters. The location was convenient for accessing the beach and shops. The dining options were limited and pricey. Overall, the facilities were satisfactory, but there were some overcrowding issues.
Rooms
7.0
The room was big and clean, newly decorated but with a very small bathroom that could be challenging for elderly guests.
Service
6.0
While some staff members were excellent and very friendly, there were instances of rude behavior that affected the overall experience.
Location
8.0
The hotel's location was convenient, with easy access to the beach and a short walk to the city center; however, there were some issues with overcrowding at times.
Dining
6.0
Facilities
7.0
The facilities were adequate, but there were occasional overcrowding issues in certain areas.
Brian
United Kingdom,
April
2023
7.4/10
The hotel had a great location, being just a short walk from Bournemouth Beach and Alum Chine. The rooms, although clean and comfortable, felt small and tired-looking. The service was friendly and helpful, and the staff were an asset to the team. The dining experience offered a good choice but lacked a vegan option. On the downside, the hotel was noisy at night due to events, and the lift was frequently out of service.
Rooms
7.0
The rooms, while clean and comfortable, felt small and tired-looking.
Service
9.0
The service was friendly and helpful, with staff members being an asset to the team.
Location
8.0
The hotel's location was top-notch, just a short walk from the beach and local attractions.
Dining
7.0
The dining experience was nice with a good choice, although lacking a vegan option.
Facilities
6.0
The facilities were poor in need of a revamp. Despite this, the hotel provided a good value for money.