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21Aug2025Select date
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

28 West Cliff Road, West Cliff, Bournemouth, United Kingdom, BH2 5HE

Rooms & Amenities

The Durley Dean Hotel offers 112 rooms, including single, standard, superior, and family options. All rooms feature air conditioning, flat-screen TVs, tea and coffee facilities, and private bathrooms. Family rooms include bunk beds, and superior rooms have extra space. Complimentary Wi-Fi is available throughout.

Dining Options

No. 28 Restaurant serves British cuisine for breakfast, lunch, and dinner, with a kids' menu available. The Lounge Bar offers snacks, Dorset Cream teas, and cocktails. Private banquet options start at £9.95 per person, including finger buffets.

Leisure & Wellness

Guests have access to an indoor heated pool, sauna, steam room, and gym. The spa offers facials, massages, and body treatments. The pool is open from 7 AM to 9 PM, with children allowed until 8 PM.

Location & Transport

The hotel is a 2-minute walk from Bournemouth Beach and a 5-minute walk to the town center. Bournemouth Central Station is 3 km away, and Bournemouth Airport is 8 km away. Nearby attractions include Bournemouth Pier, Paultons Park, and Peppa Pig World.

Services & Policies

Dogs are welcome for £15 per night (one per room). The hotel offers a stairlift for accessibility. Check-in starts at 3 PM, and check-out is by 11 AM. Taxi reservations and wake-up calls can be arranged by the front desk.

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Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Standard Double Room Air Conditioning
Max:
2 persons
175 sq. feet 
Bed options:
1 Double bed
Shower
Heating
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Single Room
Max:
2 persons
110 sq. feet 
Bed options:
1 Single bed
Shower
Heating
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Compact Double Room Air Conditioning
Max:
2 persons
165 sq. feet 
Bed options:
1 Double bed
Shower
Heating
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Check Dates & Room Rates

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Getting around

All Transportation Options at a Glance

City Centre
Bournemouth2300 ft
Airports
Bournemouth (BOH) 7.1 mi
Southampton (SOU) 34.1 mi
Train
Bournemouth Central Station 1.3 mi
Bus
Bus stop2700 ft

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Security
  • Luggage storage
  • Locker room
  • Lift
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Golf course

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's menu

Spa & Leisure

  • Indoor swimming pool
  • Leisure/ TV room
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Steam room
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Full body massage
  • Foot massage

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • AM/FM alarm clock
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Location

28 West Cliff Road, West Cliff, Bournemouth, United Kingdom, BH2 5HE
Map view
28 West Cliff Road, West Cliff, Bournemouth, United Kingdom, BH2 5HE
Nearby
Amusement Park
Treehouse Family Play
1800 ft
Bournemouth BH2 5JF
Durley Chine Beach
1400 ft
Restaurants
No. 28
100 ft
28 West Cliff Road
The Connaught Brasserie
1200 ft
Best Western Plus The Connaught Hotel 30 West Hill Road 30 West Hill Road
Harvester
1400 ft
7 Durley Chine Road The Durley Inn
Hallmark Brasserie & Bar
1200 ft
7 Durley Chine Road Hallmark Hotel Bournemouth
The Goat & Tricycle
1200 ft
29-29 West Hill Road
Tiien Thai Restaurant
1500 ft
105 St. Michaels Road Off Westcliff Road
Chineside
1400 ft
Durley Chine Road
Miso Korean Restaurant
1200 ft
4A West Cliff Road

Guest Ratings & Reviews

Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 6 reviews
4/5 based on 1743 reviews
7.3
7.3/10 based on 4569 reviews
#25 of 65 hotels in Bournemouth based on Tripadvisor
Edwin
United Kingdom, March  2024
6.0/10

The hotel had a good location with easy access to the beach and the town. However, there were some issues with noise and a big event that affected our stay. The room was okay for one person, clean, and without disturbances from nearby areas. The dining could have been better with warmer food.

Rooms
7.0
The room was nice and clean, suitable for one person without disturbances.
Service
6.0
The service was decent, but there were inappropriate conversations happening. Kate, however, stood out as especially wonderful.
Location
6.0
The hotel was good in terms of location with easy access to the beach and a short walk to the city center, though there were some noise issues and a big event that affected the stay.
Dining
5.0
The dining experience was average, the food could have been warmer.
Facilities
6.0
The facilities were decent, but improvements needed in noise management and event communication.
John
United Kingdom, February  2024
7.0/10

The hotel offers a mixed experience with spacious and clean rooms but lacking in service and some facilities. The location is great for beach lovers but may have dining limitations.

Rooms
8.0
The room I stayed in was incredibly spacious and immaculately clean.
Service
6.0
The service was a bit hit or miss, some staff members were friendly, but others seemed indifferent.
Location
9.0
The hotel's location is perfect, just a short stroll away from the beautiful Bournemouth beaches.
Dining
7.0
The dining options were a bit limited and on the pricier side, but the quality was decent overall.
Facilities
5.0
There were some issues with the facilities, particularly with maintenance in public areas like the bar and lounge.
spacious rooms
inconsistent service
Sarah
United Kingdom, November  2023
6.0/10

The hotel had lower standards than expected based on online photos, with a compact room that needed a deep clean. Despite friendly service, the delayed responses and additional charges for basic amenities were disappointing.

Rooms
5.0
The room was very compact and needed a deep clean.
Service
5.0
The service was friendly but responses were slow, and additional charges for basic amenities were disappointing.
Location
7.0
The location was good, close to the beach, but some rough areas nearby were a downside.
Dining
6.0
The dining experience was inconsistent with some good meals and some disorganization.
Facilities
5.0
Alexander
United Kingdom, September  2023
7.6/10

The hotel offers a mix of positives and negatives. The rooms are spacious and nicely decorated, although the smell of smoke was present. The service was great over the weekend, but lacking warmth and welcome. The location is convenient for those willing to tackle steep roads but noisy due to events. The dining experiences vary from lovely to average. Overall, a comfortable stay with some room for improvement.

Rooms
8.0
The room was large, clean, and beautifully decorated, with a newly upgraded bathroom.
Service
8.0
The service over the weekend was fantastic and the staff were always friendly and helpful.
Location
7.0
The location is good for those fit to handle the steep roads and stairs but noisy due to events.
Dining
7.0
The dining experiences range from lovely with lots of choices to average.
Facilities
Facilities were adequate with a nice steamy leisure center.
Grant
United Kingdom, June  2023
7.0/10

The hotel offered clean and newly decorated rooms, though the bathroom was small and not ideal for elderly guests. The service was a mix of friendly and rude encounters. The location was convenient for accessing the beach and shops. The dining options were limited and pricey. Overall, the facilities were satisfactory, but there were some overcrowding issues.

Rooms
7.0
The room was big and clean, newly decorated but with a very small bathroom that could be challenging for elderly guests.
Service
6.0
While some staff members were excellent and very friendly, there were instances of rude behavior that affected the overall experience.
Location
8.0
The hotel's location was convenient, with easy access to the beach and a short walk to the city center; however, there were some issues with overcrowding at times.
Dining
6.0
Facilities
7.0
The facilities were adequate, but there were occasional overcrowding issues in certain areas.
Brian
United Kingdom, April  2023
7.4/10

The hotel had a great location, being just a short walk from Bournemouth Beach and Alum Chine. The rooms, although clean and comfortable, felt small and tired-looking. The service was friendly and helpful, and the staff were an asset to the team. The dining experience offered a good choice but lacked a vegan option. On the downside, the hotel was noisy at night due to events, and the lift was frequently out of service.

Rooms
7.0
The rooms, while clean and comfortable, felt small and tired-looking.
Service
9.0
The service was friendly and helpful, with staff members being an asset to the team.
Location
8.0
The hotel's location was top-notch, just a short walk from the beach and local attractions.
Dining
7.0
The dining experience was nice with a good choice, although lacking a vegan option.
Facilities
6.0
The facilities were poor in need of a revamp. Despite this, the hotel provided a good value for money.
Great location
Noisy nights
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Rooms and Guests2 Guests, 1 Room